TWAINS TWAINS TWAINS TWAINS TWAINS TWAINS TWAINS TWAINS

Official Partner

ENGAGE
Differently.

Twains turns WhatsApp into your #1 channel to acquire, convert and retain. Where email caps out at 25% open rate, Twains delivers a 90% open rate. With a ×3 ROI.

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90%

Open rate

×3

ROI vs email

+30%

Click rate

New message

Revenue ×3

+127% this month

Conversion 🎉

Laura just bought

17:00

‹

Twains

online

TODAY

Message

They engage differently with Twains

THE NUMBERS THAT MATTER

From CONVERSATION
to conversion.

Twains changes the game.

90%

Open rate

vs 25% on email

+30%

Click rate

Higher engagement than standards

×3

ROI

vs traditional channels

×5

Conversions

compared to an email or a landing page

99%

Handled by Twains

2 hours of your time for setup

Why WhatsApp

Where email CAPS OUT,
WhatsApp takes off.

Email plateaus. Ads cost more every year. WhatsApp? Your customers spend 3 hours a day there. We move your entire customer relationship into it, without friction, without dev, without complexity.

01 · Acquisition

Massive reach

3 billion active users worldwide, 45 million in France. A channel already on every one of your customers' smartphones.

+40% vs Instagram

02 · Conversion

+30%

Carts recovered

A conversational reminder on WhatsApp triggers instant purchases. No more ignored emails: your visitors reply and finalize their orders.

vs 8% by email

03 · Retention

7min

Average response time

Your customers reply 25× faster on WhatsApp than by email. Your conversations move in real time, and convert. Fast.

25× faster than email

Beyond conversations

An AI that SPEAKS
like your brand.

Twains integrates a conversational AI crafted for your brand, true to its identity and tone of voice. It understands every customer, adapts to their profile, and turns every WhatsApp exchange into an opportunity, 24/7 and effortlessly.

Exclusive launch

Hi Laura 👋

Based on your profile, we're unlocking early access to our new collection. 48h before everyone else 💛

Discover

See the pieces

Maybe later

Privilege offer

Just for you: 15% off on our entire new collection. Valid for 48h ⏰

Claim it

See selection

Personalized offers

We've looked at your profile 👀

We've selected 3 custom offers that match your style 💛

Essential Pack

Premium Pack

VIP Pack

Lead qualification

Hi! 👋

A few quick questions to point you to the right offer. Your team size:

1 to 10 people

11 to 50 people

50+

SACHEU

Use cases deployed for our client Sacheu Beauty

All your marketing
and customer service on WhatsApp.

From acquisition to NPS, from abandoned carts to conversational ads. Twains covers your entire marketing cycle. Here's how our clients use it every day.

5× ENGAGEMENT ✨

Acquisition

Newsletter-to-Whatsapp

Turn your newsletter subscribers into WhatsApp conversations to qualify them more efficiently and build a direct, engaging relationship.

STORIES → WHATSAPP

Acquisition

Social Media

Turn stories and reels into conversations. One tap, the WhatsApp chat starts.

ROAS BOOST 🎯

Acquisition

CTWA

Click-to-WhatsApp-Ads — Meta ads redirect straight into WhatsApp. Qualified conversations, CPA slashed.

+30% CARTS RECOVERED

Conversion

Abandoned cart recovery

Recover forgotten purchases in conversation. Where email waits, WhatsApp converts.

+35% ENGAGEMENT

Conversion

Promotions

Promo codes, flash sales, targeted offers. Delivered where they're actually read.

EXCLUSIVE 🔥

Conversion

Product launch & Early access

Give loyal customers the first look. Exclusivity, FOMO, conversion.

+25% CONVERSION

Conversion

Back in stock

Back in stock? Instant WhatsApp notification. Opened in a minute, bought in an hour.

INSTANT ⚡

Retention

Order confirmation

Purchase confirmation sent on WhatsApp. Reassure customers the moment they order.

REAL-TIME ⚡

Retention

Delivery updates

Real-time shipping tracking. Your customers know, your support team breathes.

5× RESPONSE RATE

Loyalty

NPS

Feedback collection — Collect qualitative reviews with a 5× higher response rate than email.

PRIVILEGED MEMBERS ⭐

Loyalty

VIP Club

Build a private circle for your best customers. Exclusive access, targeted rewards.

+20% AOV

Loyalty

Upsell / Cross-sell

Personalized recommendations post-purchase. Right product, right moment.

← Swipe to see all use cases →

Twains plug & play platform

3 pillars,
1 complete platform.

Technology, Strategy and Creative. Three integrated expertises that turn every WhatsApp message into measurable conversion.

Technology

Visual Scenario Builder with drag & drop flows
End-to-end Meta & WhatsApp Business setup
Native API, CRM and e-commerce connectors
Conversational AI trained on your brand
Real-time performance dashboards

Strategy

12-month WhatsApp activation roadmap
Entry points (CTWA, Newsletter, Website, QR)
Opt-in maximization (GDPR & Meta compliance)
Automations: carts, NPS, post-purchase flows
Segmented and measurable outreach campaigns

Creative

Text, media, audio and voice messages
Product carousels, CTAs, interactive lists
Forms, quick replies, location requests
WhatsApp catalogs synced with your inventory
AI that replies in your tone of voice

Plugged into your stack

Twains FITS
everywhere you operate.

CRM, e-commerce, customer service, automation. Twains connects to your tools in a few clicks and syncs your data in real time, both ways.

Ready to activate?